Effective: 06/08/2017
Suppliers or agencies can submit a request to OSS to add new suppliers or to edit existing supplier information. Documents are received via email, fax, and U.S. Mail and are electronically transmitted to the Supplier Operations Tracker. Supplier Operations associates work from the Tracker processing documents on a first-in, first-out basis. The Supplier Operations Tracker records the receipt and status of each form received.
The Supplier Operations Tracker is accessible through the OBM@Work portal: select Division Websites Link, Shared Services Link, the Transaction Processing tab in SharePoint, and under SO section in the left column, select New SO Tracker (or select the navigation link below).
Supplier IDSupplier ID contains the OAKS Supplier Number or Medicaid Provider Number.
Supplier NameSupplier Name contains the business and/or individual name of the supplier or provider listed on the attached forms.
Received DateReceived Date contains the date that the document was received from the supplier via email, fax, or mail.
Form TypeForm Type describes the type of form received (i.e. Regular, Other, Medicaid, 1099, Employee).
StatusStatus describes the type of action performed (i.e. completed, delete, merged, not started, potential, rejected, or reviewed).
Request IDRequest ID consists of the last four numbers of the Tax ID or SSN and the first 3 letters of the supplier name (ex: 1234_ABC). See Labeling the Supplier Operations (SO) Tracker procedure.
eMail 1eMail 1 is a free form field, containing the supplier's email.
eMail 2eMail 2 if provided, select the agency contact from the dropdown.
Processed DateProcessed Date is the date the documents were processed.
Assigned ToAssigned To is the name of the individual who is assigned or processed the document.
