Previous steps - Processing Manage Request Approvals

Government Entity Change

OhioPays provides state of Ohio payees with the ability to manage their business and make updates to their profile. Some changes made to primary addresses and payment information will route to the OBM Supplier Operations team for additional validation and/or processing, along with changes to Government Entities. Follow the instructions below for accessing those work items from the Manage Request Approval page. 

1. Click Change Details.

1. The Review Page pop-up displays.

2. Review the Current and Proposed change.

3. Click Return.

4. Review the Supplier Alert.

   1. Obtain the reference ID.

   2. Login to the GIACT website and follow these instructions to locate the risk for this change request.

   3. Obtain response code from GIACT website.

   4. Refer to the response code on the response code definition document for the definition.

5. Click the Review W9 Attachment hyperlink to view the W9.

6. Click Return.

7. If the payee has submitted all required information, click Approve to approve the request.

1. Click OK on the Confirmation  pop-up that displays.
2. Click OK on the Message pop-up that displays.
3. The Approval Status of the registration changes to "Approved."

• The payee will receive an emailemail and notification through OhioPays that the request was approved.

  

   

8. If the payee request is not approved, click Deny to deny the request.
   1. Select the Reason CodeReason Code  that describes why the request is being denied.

      

   • The Comment field auto-populates the denial comment that will be sent to the payee.
   2. Click OK.
   • The Approval Status of the registration changes to "Denied."
   • The payee will receive an email and notification through OhioPays that the request was denied.

9. Click OK for the Approval action.